Personal Healthcare Advisor
We are dedicated to providing a service to our members’ 24 hours a day, 7 days week, 365 days a year, that goes beyond traditional high quality healthcare. It’s about providing piece of mind and the security of knowing that your advisor is on hand to assist with all of your medical needs.
As a Priority member, you will be assigned a Personal Healthcare Advisor to help you manage all aspects of your PolyClinica No.1 experience and provide medical advice and support.
What does a Personal Healthcare Advisor do?
- Help members find the best and most appropriate doctors, hospitals, and other health care facilities, including dentists for their specific needs.
- Arrange priority appointments, including home visits
- Assist with emergency appointments
- Coordinate transfer from emergency facilities to preferred private facility
- Assist with the scheduling of special tests, diagnostic imaging, and treatments
- Co-ordinate private prescription and medication
- Arrange private transport to and from appointments
- Arrange and co-ordinate an expert second opinion
- Coordinate your health recommendations between multiple providers
- Seek unbiased, essential health information to help Priority members make informed decisions about their healthcare
A Unique Healthcare Experience
Seamlessly blending into your life and available 24/7/365, your personal advisor will get to know you and understand your specific requirements through regular communication and meetings. By learning about the needs of individual members, our Personal Healthcare Advisors will get to know you as a person and understand your specific needs and preferences.
Your advisor can recommend the best hospitals and healthcare facilities, based on your unique health profile and situation, and they're available to you 24-7 to advise and support you to make important medical decisions.